linkedin pixels FAQ – Ortharize
FAQ

Frequently Asked Questions

We’re here to help with any questions you’ve got. You’ll find a number of commonly asked questions below, and if you can’t find what you’re looking for- you can reach out to us here.

Is the platform really free to use?

Absolutely. You’ll be able to book low cost travel and use a majority of the system features without having to pay a monthly or annual fee. If you need advanced features and reporting, such as for your carbon emissions, car mileage reporting or automating trip expenses, you can find more on our pricing here.

Which travel providers do you have on the platform?

We work with a number of travel aggregators to bring low cost travel options to our clients. We are proud to feature over three airlines across the world, over a million hotels (including most of the leading chains across the world), all UK rail fares and almost all major car rental providers across the globe.

Can I use the platform as a business traveller, even if my business hasn't signed up?

At the moment, we require a company to sign up and allocate users for the platform to function. If your company is happy to set this up and create a user for you, you’re all good to go!

How can users spend their points?

Users can spend points in a number of different ways- depending on how their organisation has set up the rewards platform. One of the main reward areas are through virtual gift cards with well-known named brands including Marks & Spencer, John Lewis, Amazon, Starbucks, Ticketmaster, Argos and many others. We also offer users the ability to donate points to a number of charities in their region supporting good work in areas including mental health, reforestation, elderly support, dementia and a many others.

Some organisations choose to set up internal rewards such as paid days of annual leave, subsidised career development and other cool incentives. We also see organisations setting up big prize draws for cars, holidays and other big ticket items run across a quarter or an entire year. The possibilities are endless!

Is your travel really as cheap as other providers?

For hotel travel, you’ll see that our prices are most of the time equal to and in many cases lower than leading providers. That’s because we make our money from the hotels themselves. This is the same situation for car rental and rail travel. For flights, we’ve access to strategic partnerships with airlines that lower our costs, meaning that in many cases, we’re cheaper than going direct to the airlines to make a booking.

Do you offer a whitelabelled software version of the platform for Travel Agents and TMCs?

We absolutely do. For pricing and queries, please get in touch using the details found here.

Can I use the platform if my business is outside of the UK?

Yes! You are able to book travel in your native currency on the platform and use our extensive travel policy management tools wherever you are based through credit card payments. Unfortunately, only rewards set by yourselves (such as extra annual leave and grand prizes) through our rewards system are possible- and not giftcards or charitable donations. We’re always adding additional content to our platform, so please contact us for more information on the product road map.

If I've still got a question, where can I contact you?

We love answering questions and you can find our details to do so here.
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move forward?

Take control of your business travel future and get started with Ortharize today. It’s free to use and can save your organisation time, money and hassle.